How to Track Your Order

    • Once your order is shipped, you will receive a confirmation email containing:
      • Your tracking number.
      • A link to track your shipment.
    • Alternatively, you can log into your account on our website to view your order status and tracking details.

Order Status Updates

Your order status may include the following stages:

  • Processing: We are preparing your order for shipment.
  • Shipped: Your order is on its way and can be tracked using the provided tracking number.
  • Delivered: Your order has been delivered to the specified address.

Delayed or Missing Orders

  • If your tracking status hasn’t updated for more than 7 days, contact us for assistance.
  • Please allow up to 7 business days for delivery before reporting a missing order.

Lost or Stolen Packages

  • We are not responsible for lost or stolen packages marked as delivered. However, we will assist you in filing a claim with the carrier.
  • For added protection, consider adding insurance at checkout or requesting signature confirmation.

 International Orders

  • Tracking updates for international shipments may take longer to reflect in the system due to customs clearance.
  • If you encounter issues, please contact the shipping carrier or our support team for help.

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