1. Shipping Methods and Costs
  • We offer the following shipping methods:
    • Standard Shipping: [Estimated Delivery Time & Cost]
    • Expedited Shipping: [Estimated Delivery Time & Cost]
    • International Shipping: [Estimated Delivery Time & Cost]
  • Shipping costs are calculated based on the weight of your order, delivery location, and chosen shipping method. Final costs will be displayed at checkout.
2. Order Processing
  • Orders are processed within 7 business days of payment confirmation.
  • Orders placed on weekends or holidays will be processed the next business day.
3. Delivery Timelines
  • Standard Shipping:  3-4 days
  • Expedited Shipping: 7-8 days
  • International Shipping: 10-25 days, depending on the destination and customs clearance.
    Note: Delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances.
4. Order Tracking
  • Once your order is shipped, you will receive an email with tracking information.
  • You can track your order via [link to tracking portal or carrier’s website].
5. Shipping Restrictions
  • We currently ship to [specific countries/regions].
  • Orders to P.O. boxes or APO/FPO addresses may have limitations. Contact us for clarification.
6. Customs and Duties (for International Orders)
  • International shipments may be subject to customs duties or taxes.
  • These charges are the responsibility of the customer and vary by country.

Returns Policy

1. Eligibility for Returns
  • Items are eligible for return within 10 days from the delivery date.
  • To be eligible for a return, items must:
    • Be unused and in their original condition.
    • Include all original packaging, tags, and accessories.
2. Non-Returnable Items

The following items are not eligible for return:

  • Sale or clearance items.
  • Perishable goods.
  • Customized or personalized products.
3. Return Process
  1. Contact our customer service with your order number and reason for return.
  2. You will receive a Return Authorization (RA) number and detailed instructions.
  3. Ship the item back to the provided address. Return shipping costs are your responsibility unless the return is due to our error or a defective product.
  4. Once we receive and inspect the item, you will be notified of the approval or rejection of your refund.
4. Refunds
  • Approved refunds will be processed within 7 business days and credited to your original payment method.
  • Shipping costs are non-refundable.
5. Exchanges
  • Exchanges are subject to product availability.
  • If you need a different size or color, please initiate a return and place a new order for the desired item.
6. Damaged or Defective Items
  • If you receive a damaged or defective product, contact us immediately.
  • Provide photos and details of the issue, and we will arrange for a replacement or refund at no additional cost to you.