Tracking Order
How to Track Your Order
- Once your order is shipped, you will receive a confirmation email containing:
- Your tracking number.
- A link to track your shipment.
- Alternatively, you can log into your account on our website to view your order status and tracking details.
- Once your order is shipped, you will receive a confirmation email containing:
Order Status Updates
Your order status may include the following stages:
- Processing: We are preparing your order for shipment.
- Shipped: Your order is on its way and can be tracked using the provided tracking number.
- Delivered: Your order has been delivered to the specified address.
Delayed or Missing Orders
- If your tracking status hasn’t updated for more than 7 days, contact us for assistance.
- Please allow up to 7 business days for delivery before reporting a missing order.
Lost or Stolen Packages
- We are not responsible for lost or stolen packages marked as delivered. However, we will assist you in filing a claim with the carrier.
- For added protection, consider adding insurance at checkout or requesting signature confirmation.
International Orders
- Tracking updates for international shipments may take longer to reflect in the system due to customs clearance.
- If you encounter issues, please contact the shipping carrier or our support team for help.
